Terms of service

OVERVIEW

Welcome to Rozan Frames! The terms "we", "us" and "our" refer to Rozan Frames. Rozan Frames operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").

Rozan Frames is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (collectively, these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen depending on the device you use and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are depicted or rendered in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Rozan Frames reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Rozan Frames confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Rozan Frames may be unable to accommodate cancellation requests after an order is accepted.

If we do not accept, make a change to or cancel an order, we will attempt to notify you by contacting the email address, billing address and/or phone number provided when the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may differ from prices offered in physical stores or through third-party stores.

Promotions offered through the Services may be subject to separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our stores.

You agree to promptly update your account and other information, including your email address, payment information and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that the payment information you provide is true, correct and complete, that you are authorized to use the payment method provided, and that all charges incurred by you will be honored by your payment provider.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing or events outside our reasonable control.

Once products are transferred to the shipping carrier, title and risk of loss pass to you, to the extent permitted by applicable law.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection and arrangement thereof, are owned by Rozan Frames, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants you any license or other rights under any patent, trademark, copyright or other intellectual property owned by Rozan Frames, Shopify or any third party.

Rozan Frames's names, logos, product and service names, designs and slogans are trademarks of Rozan Frames or its affiliates or licensors. You may not use these trademarks without prior written permission.

SECTION 7 - PRIVACY

All personal information we collect through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process certain personal information about your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and service providers that may be located in countries other than where you reside, as necessary to provide the Services.

Please review our Privacy Policy for additional information about how personal information is collected, used and shared.

SECTION 8 - FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable and royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial purposes.

You represent and warrant that you own or have all necessary rights to the Feedback you submit and that your Feedback does not violate the rights of any third party.

We are under no obligation to maintain your Feedback in confidence, provide compensation for your Feedback or respond to your Feedback.

We may, but are not obligated to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, infringing or otherwise objectionable.

You are solely responsible for the Feedback you submit and its accuracy.

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice, including after you have submitted an order.

SECTION 10 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You agree not to use the Services:

  • For any unlawful or malicious purpose.
  • To violate any applicable laws, regulations or ordinances.
  • To infringe upon or violate our intellectual property rights or the rights of others.
  • To harass, abuse, insult, harm, defame, intimidate or disparage any person.
  • To transmit false or misleading information.
  • To impersonate another person or entity.
  • To transmit viruses, malware or other malicious code.
  • To interfere with or disrupt the operation of the Services.
  • To collect or track personal information belonging to others without authorization.
  • To spam, phish or engage in fraudulent activities.
  • To reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without authorization.

We reserve the right to suspend, disable or terminate your account or access to the Services if we determine that you have violated these Terms.

SECTION 11 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion and in accordance with applicable law.

You will remain responsible for all amounts due up to and including the date of termination.

Provisions relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy and any other provisions that by their nature should survive termination will remain in effect following termination.

SECTION 12 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY ROZAN FRAMES, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.

Some jurisdictions do not allow certain warranty exclusions, so some of the above limitations may not apply to you.

SECTION 13 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, ROZAN FRAMES, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

This limitation applies to claims arising from contract, tort, negligence, strict liability or any other legal theory, to the fullest extent permitted by applicable law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Rozan Frames, its affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from claims, losses, damages, liabilities and reasonable attorneys' fees arising from:

  • Your breach of these Terms of Service.
  • Your violation of applicable law.
  • Your violation of the rights of a third party.
  • Your access to or use of the Services.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on the Services constitute the entire agreement between you and Rozan Frames concerning your use of the Services and supersede all prior or contemporaneous agreements, communications and proposals.

SECTION 17 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent.

Rozan Frames may transfer, assign or delegate these Terms and its rights and obligations without your consent or notice, to the extent permitted by law.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Rozan Frames is headquartered, without regard to conflict-of-law principles.

You and Rozan Frames consent to the jurisdiction and venue of the applicable courts in that jurisdiction, to the extent permitted by law.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. We will notify you of material changes in accordance with applicable law, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@rozanframes.com.

Email: sales@rozanframes.com

Phone: (949) 943-3330

Address: 2108 N St Ste N, Sacramento, CA 95816, United States